Transportation

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Transportation Coordination- Bus

T2003.UC

Rate/Unit $1

Transportation@ConnectAbilityMN.org

Referral Form
Service Fee

$25 for services under $125 monthly 

25% of cost of services monthly for services over $125 

Bus Pass Coordination includes:

  • Description: Monthly mailing of bus passes 
  • Recurring electronic passes 
  • Monthly uploads to reusable passes 

Transportation Coordination- Specialty/Taxi

T2003.UC

Rate/Unit $1

Transportation@ConnectAbilityMN.org

Referral Form
Service Fee

$25 for services under $125 monthly 

25% of cost of services monthly for services over $125 

Scheduled Rides

We can help coordinate individual rides for your client in advance through Transportation Plus. Rides must be scheduled at least 24 hours ahead of time.

Please note that we are unable to accept ride scheduling calls after 4:00 PM, or on weekends or holidays.

Specialty/Taxi Coordination includes:

We coordinate and oversee transportation services for daily, weekly, monthly, or one-time rides using a variety of providers. Options include wheelchair-accessible vehicles, cabs, NEMT transportation, private transportation, and direct concierge scheduling.

If we don’t already have established partnerships with transportation vendors in your area, we’ll work to build those connections to meet your needs.

 

Transportation Coordination – Lyft Pass

T2003.UC

Rate/Unit $1

LyftPass@ConnectAbilityMN.org

Referral Form
Service Fee

$28 per month

Lyft Pass Coordination includes:

    • Direct support to help clients set up their Lyft app and account

    • Monthly funding of the Lyft Pass

    • Online library of troubleshooting resources available for clients

    • Ongoing collaboration with Lyft through monthly meetings to address system-wide issues

    • Communication with case managers to support troubleshooting and ensure client needs are met

       

      Is your client a good candidate for Lyft Pass

      Your client must have:

      • A smart phone
      • Have a debit or credit card with the ability to maintain $25 minimum balance
      • Able to independently navigate help chat in the Lyft app
      • Able to communicate via email with Lyft Support

       

      What we can assist with
      • Lyft Pass not appearing on the Lyft app
      • Not being able to access Lyft Pass funds 
      What we can not assist with

      Driver issues

      Charges to personal payment methods

      Drivers not showing up

      How to use the app

      Placing a support ticket with Lyft Help

       

      Help video library

      Click HERE for the Lyft Help video library

      CSSP Verbiage

      TBA