Many case managers do not know that Deep Cleaning and Hoarding Clean Outs are services covered with the S5120 billing code.  

There is now a new billing code S5121, but we need to explore this one more thoroughly to ensure we are quote-correcting and qualifying clients for this code before implementing it. 

After Covid, there are a lot of clients that have suffered from social isolation, and that has manifested into hoarding tendencies or long-term neglect of their environment. Hoarding can cause problems in relationships, social and work activities, and other critical areas of functioning. Potential consequences of serious hoarding include health and safety concerns, such as fire hazards, tripping hazards, and health code violations. It can also lead to family strain and conflicts, isolation and loneliness, unwillingness to have anyone else enter the home, and an inability to perform daily tasks, such as cooking and bathing in the home. 

When individuals are at risk of losing their homes due to unsanitary conditions or when their homes have been deemed unsafe because of excessive clutter, we coordinate with our network of specialized vendors. These vendors possess expertise in hoarding remediation and biohazard conditions. They understand that this process involves more than just cleaning; it requires delicate handling and working closely with the individual to ensure their comfort and involvement throughout the job. 

Often additional services need to be performed to make this a successful outcome. The client may need to be out of the home during the cleanout, an exterminator may be needed, a dumpster rental may be required, and packing. 

ConnectAbility of MN communicates with the client support team, case manager, and vendor throughout the process. 

We are currently accepting referrals in all counties for this service. 

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