We’re excited to announce that starting this August, we’re rolling out a brand-new offering to our clients – an expedited Lyft Pass setup option. Currently, individuals we support attend a Lyft Pass orientation appointment with one of our Service Coordinators, either via phone or Zoom.
With the introduction of the expedited Lyft Pass setup, clients now have the choice to bypass the orientation appointment and directly activate their Lyft Pass on a predetermined day and time. This enhancement is particularly advantageous for those who are already familiar with Lyft and don’t require the full orientation to get started.
As part of the process, when clients fill out their release of information forms, they’ll respond to a series of questions. Based on their answers, individuals will be directed to a scheduling platform where they can choose between scheduling an orientation appointment or opting for the expedited setup.
This update marks a significant stride forward, enabling ConnectAbility of MN to deliver services with greater speed and efficiency to the individuals we proudly serve. We’re dedicated to continually enhancing your experience and providing seamless support.
Stay tuned for more exciting developments as we strive to make a positive impact in the lives of those we assist.