Vendor Resources

We coordinate a variety of services for individuals with disabilities, including lawn care, snow removal, general and heavy cleaning, transportation via bus and taxi services, and home modifications through subcontractors. If you have a specific service you provide, please contact us to discuss how it might fit into our program.

To partner with us, you or your company will need to complete our onboarding process, as required by the Department of Human Services (DHS).

Once the onboarding process is complete:
1. We will reach out to you to obtain a bid for your services.
2. If your bid is accepted, we will notify you when you are approved to start providing services.

Please DO NOT provide ANY services prior to notification from ConnectAbility of MN, as we will not pay for services that were not authorized by us.

Be onboarded with ConnectAbility of MN, you or your company need to:

• Pass a background check
• Pass an OIG exclusion list check
• Sign a HIPAA privacy agreement
• Submit a W-9 form

The Office of Inspector General maintains a list of individuals who are prohibited from working with vulnerable populations.

As a non-profit organization, we undergo annual audits. We need to have documentation on file for all vendors we pay for services.

No, vendors are not employees of ConnectAbility of MN. You are an independent contractor.

The length of time onboarding process varies, but it typically takes 3-5 business days to complete all necessary checks and paperwork. We will notify you when the process is complete or if we need additional information. 

No, those we partner with are considered independent contractors. We do not withhold any taxes. You should consult a tax professional to understand your personal tax obligations.

As an independent contractor, you are responsible for managing your own schedule, maintaining your own liability insurance, and ensuring that you comply with all relevant laws and regulations. You should also keep accurate records of the services provided and submit invoices in a timely manner.

After you have been approved to start providing services, please send a monthly invoice to finance@ConnectAbilityMN.org. Your invoice should include the client’s name, the service provided, and the date of service. If you need an invoice form, we can provide one for you via mail or you can download it from this page by clicking the “Blank Invoice” button.

Additionally, please note that under no circumstances should you collect money from a client or discuss billing matters with them directly. This ensures compliance with our payment procedures and client confidentiality standards.

Each invoice should include:

• Client’s full name
• Client’s address (if applicable)
• Date of service
• Description of service provided
• Invoice date
• Invoice total
• ConnectAbility of MN as they payer (not the client or Service Coordinator you communicate with)
• Your or your company’s name and address as it appears on the W-9

If necessary, multiple clients may be listed on the same invoice.

No, as a non-profit organization, we do not pay sales tax. A current ST3 is available on this page for your records.

We are a non-profit organization working with the Department of Human Services to coordinate services for people with disabilities in Minnesota. When you send us an invoice for services, we bill the state and then pay you.

Please quote your typical rates for similar services. Once you provide your pricing, we need to get funding approval before you can start providing the service.

If there is an issue with payment, please contact our finance department at finance@ConnectAbilityMN.org. We will work with you to resolve any issues as quickly as possible.

Absolutely! You can provide services to multiple clients referred by us. 

We understand that the cost of doing business can fluctuate. However, due to how individual clients’ funding is structured, we may not be able to adjust pricing until their service plan is up for renewal. If you provide ongoing services, we will contact you for a new bid when the client’s plan is due for renewal. This typically occurs annually, though the specific date varies for each person we serve. You can submit a bid with your updated pricing at that time.

Due to the variability of individual funding situations, we do not sign contracts for services. If there are any changes to a person’s eligibility, we will notify you immediately.

If you experience a conflict with a client, please contact us immediately. We will work with you and the client to resolve the issue in a fair and timely manner.

All communication should go through ConnectAbility of MN to ensure accurate information is conveyed and only approved services are authorized. This approach is crucial to ensuring clear communication among all involved parties.

Yes, you can decline a client referral if you feel that the service request does not fit your capabilities or availability. Please notify us as soon as possible if you need to decline a referral.

If you need to take a leave of absence or stop providing services temporarily, please inform us as soon as possible. We will make arrangements to ensure that your clients continue to receive the necessary services during your absence.

As part of the onboarding process, you will sign a HIPAA privacy agreement, which outlines how to handle and protect confidential client information. It is essential to adhere to these guidelines to maintain client confidentiality. Personal information, such as names, addresses, or individual circumstances, should never be shared with parties not directly involved in providing the service. This ensures that client privacy is rigorously upheld and respected.

If you need to update your contact information, please notify us in writing. We will update our records accordingly to ensure we can reach you as needed.

Chore@ConnectAbilityMN.org
Transportation@ConnectAbilityMN.org
Coordinator@ConnectAbilityMN.org

If you have any additional questions, please feel free to contact us at info@ConnectAbilityMN.org or call our office at 320-253-0765 to speak to a team member